- Lifelong renewal option available
- Maternity expenses are covered for up to 2 deliveries
- Coverage available for newborn babies including vaccination
- Organ transplant expenses covered
Most Popular Policies of Max Bupa General Insurance
- Max Bupa Heartbeat Plan
This insurance plan is designed for individuals, couples and families and offers protection from a wide range of ailments.
Key features of Heartbeat Plan
- Max Bupa Heartbeat Family Floater Plan
This health insurance policy offers comprehensive overage to the family of the policyholders.
Key features of Heartbeat Family Floater Plan
- Free health check-up available every year upon renewal
- New born child and maternity expenses are covered
- Availability of reward programs regardless of claims
- coverage available for emergency ambulance service
- Max Bupa Health Companion Plan
This heath insurance plan provides complete protection for policyholders and the policy is available for both individuals and families.
Key features of Health Companion Plan
- Lifelong renewability
- coverage available for day care procedures and domiciliary treatment
- expenses for organ donor treatments are covered
- Availability of daily cash allowance
- Max Bupa Heartbeat Family First Plan
The plan covers as many as 14 family members. All members can access one floating sum assured and there is an individual sum insured available for all members.
Key features of Heartbeat Family First Plan
- Maternity expenses are covered up to 2 deliveries
- Vaccination expenses of new-born babies are covered
- Organ donor's treatment expenses are under coverage
- No sub-limit on hospital room rent
Max Bupa General Insurance Company
Max Bupa Health Insurance Company Limited is a stand-alone health insurance company in India. Max Bupa Health Insurance Company came into existence after the collaboration between Max India Limited and the Bupa Financial PLC. Bupa is a UK based company with experience of over six decades in the healthcare industry.
The Max Bupa Health Insurance Company is established under the Companies Act, 1956. The registered office of The Max Bupa Health Insurance Company is located in New Delhi. At present, there are 11 branches of The Max Bupa Health Insurance Company across India.
Vision and Mission of Max Bupa Health Insurance Company Limited
The vision of Max Bupa Health Insurance Company is to become the most admirable health insurance company in India. To make it real, Max Bupa is blending their vast experience and expertise.
The mission of Max Bupa Health Insurance Company is to ensure that their customers live healthier lives. Max Bupa constantly strives to raise the standard of health insurance policies to ascertain the well-being of the valued customers. Max Bupa Health Insurance Company truly believes in forming a lasting relationship with their customers.
Max Bupa Health Insurance Online Renewal
With the increasing practice of using internet in every sphere in life, Max Bupa Health Insurance renewal process has gone online. Max Bupa health insurance policyholders now don’t have to spend a lot of time as they can opt for Max Bupa health insurance online renewal. It takes a few minutes and doesn’t require a lot of paperwork to renew Max Bupa health insurance online policy. Gone are the days, when customers had to visit brick and mortar offices of Max Bupa Health Insurance Company Limited. Max Bupa Health Insurance Online Renewal now can be done at anytime and from anywhere.
Nowadays, most policyholders visit the portal of Max Bupa for online renewal of Max Bupa health insurance policies. Apart from online renewal option, the Max Bupa portal also facilitates online purchase.
Usually, the time for Max Bupa health insurance online renewal comes once in a year. But those who avail Max Bupa health insurance policies with 2-year tenure have to renew after two years. Regardless the term of Max Bupa health insurance policy, customers need to renew their plans before expiry to enjoy continuous coverage and benefits.
Max Bupa Health Insurance Premium Payment Online
The Max Bupa Health Insurance premium can now be paid online. Visiting the branches of Max Bupa Health Insurance Company is no longer required to make the payment. The online payment facility is available on Max Bupa Health Insurance Company portal. The portal of Max Bupa also facilitates customers with various payment modes online so that policyholders can choose any mode as per their convenience. All Max Bupa health insurance policy come with the option of online payment. So, both purchase and renewal of Max Bupa health insurance plans can now be done online by paying the premium online.
Products and Services at Max Bupa Health Insurance Company
Max Bupa Health Insurance Company is committed to make enduring relationship with customers and aspires to be the best health insurance company in India. Max Bupa Health Insurance company offers health insurance plans for individual, couples, nuclear and extended families.
Awards Won by Max Bupa Health Insurance Company
- Max Bupa won the coveted Golden Peacock Award 2015 for its flagship product Heartbeat Health Insurance Plan
- ABP News Banking, Financial Services and Insurance Awards 2014 declared Max Bupa Health Insurance Company as the General Insurer of the year.
- Max Bupa Health Insurance also won the ‘IT Leadership Award’ at Asia Insurance Technology Awards 2014.
- Indian Insurance Awards 2012 declared Max Bupa as the Health Insurance Company of the year.
Values of Max Bupa Health Insurance Company Limited
Some core values at Max Bupa determine the behaviour and belief of professionals working with Max Bupa Health Insurance Company. Employees at Max Bupa Health Insurance company are free to make innovation and are keen to improve on despite of changes and challenges. Al people working with Max Bupa are highly oriented to enhance their performance. These values help instill loyalty and trust in those people who work with Max Bupa Health Insurance.
The customer service at Max Bupa is humane,responsive and empathetic. Employees at Max bupa Health Insurance Company earn respect and trust of the customers by taking care of them personally.
Customer care executives at Max Bupa Health Insurance Company respect the dignity of customers and treat them accordingly. All executives at Max Bupa focus on responding to the varied needs of individual customers.
Professionals at Max Bupa conduct responsibly and strives hard to safeguard the interest of customers. As well as that of society.
All Professionals at Max Bupa are accountable to their valued customers. These employees of Max Bupa provide services with utmost efficiency to provide value in the long run.
Customer care executives at Max Bupa are very much dependable. Customers those who buy and renew Max Bupa health insurance plans can rely on the commitments they make and responsibilities they take.
People those who work with Max Bupa enrich prospective customers with knowledge so that they can make an informed decision when it comes to choosing the right Max Bupa health insurance plan.
Grievance Redressal at Max Bupa Health Insurance Company Limited
Max Bupa Health Insurance Company takes any grievance of customers very seriously. Professionals at Max Bupa can be approached regarding any issue. Max Bupa deals with customers’ concern promptly and efficiently. Here are four simple steps to contact Max Bupa for grievance redressal.
The very first step to get in touch with Max Bupa is by making calls on toll-free number. To get across any feedback or comment, customers of Max Bupa can also write emails to firstname.lastname@example.org. Senior citizen customers of Max Bupa can, however, send email at a different id which is email@example.com. Customers can also visit any branch of Max Bupa Health Insurance Company in their vicinity. They can also send letters to the postal address of corporate office.
If sending mails or visiting Max Bupa Health Insurance Company branch doesn’t work, the second step that customers need to make is contact the Assistant Manager of Customer Service at Max Bupa.
If the issue is yet to be resolved, the third step of grievance redressal is to get in touch with the General Manager Customer Service at Max Bupa.
Even if the customers of Max Bupa Health Insurance Company don’t get satisfactory response to their queries or issues after making these three steps, they finally have to address their issues to the Insurance Ombudsman Office.
Latest Happenings at Max Bupa
Max Bupa Health Insurance Company make headlines every now and than for various reasons such making collaboration and organizing events. Here are the latest happenings at Max Bupa.
Max Bupa Health Insurance Ties-Up with Sarva U.P. Gramin Bank
In the August of 2016, Max Bupa Health Insurance made bancassurance collaboration with Sarva U.P. Gramin Bank in Uttar Pradesh. Under the partnership, Max Bupa will provide comprehensive family health insurance to bank’s 35 lakh account holders across 17 Districts in UP at affordable premiums. These Max Bupa health insurance plans are both fixed benefit and indemnity based.
Bupa Increased Stake to 49% in Max Bupa Health Insurance Company
In the June of 2016, Bupa, the stakeholder of Max Bupa Health Insurance Company increased its share from 26% to 49% . Bupa has paid to Max india, the other shareholder of Max Bupa Rs. 207 crore to buy 23% share. Now Max India holds 51% share in max Bupa Health Insurance Company.
Max Bupa Rewarded with “Technology Maturity” Award
In the June of 2016, Max Bupa was conferred the “Technology Maturity” award in 6th Indian Insurance Awards organized by Fintelekt. Max Bupa received this award for its innovative technology. Max Bupa Health Insurance Company is highly acclaimed for implementing customer centric technology in the form of data centre that complies with ISO and CRM solution.
Max Bupa Organized ‘Walk for Health’ Event
In the January of 2016, Max Bupa Health Insurance Company organized the ‘Walk for Health’. It was the fourth edition of the Max Bupa’s leading event. This one-of-a-kind event organized by Max Bupa took 33 days to complete as participants walked from Mumbai to Delhi via 15 cities.
Max Bupa Health Insurance Plans
Contact Details — Max Bupa General Insurance Company:
B-1/I-2, Mohan Cooperative Industrial Estate,
Mathura Road, New Delhi-110044
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